Stop the Overload in Your Office with Expert Remote Help
Streamline patient intake, audits, and scheduling with precise QA and case management.Reduce errors, stay compliant, and focus on what matters most — patient care.
Bilinguals| 5+ Years Experience | Flexibles for Direct Clients
Accurate QA & SOP Auditing
Legal & Case File Management
CRM, Call Center & Operations Expertise
High-Conversion Intake Specialist
Bilingual Support (English & Spanish)
QA & Compliance
We ensure strict SOP alignment, catch errors early, and reduce operational or legal risk. Our team provides precise file and call audits, clear reporting, and actionable insights that help clinics and law firms operate with confidence.
Case Management (Legal & Medical)
We organize case files, maintain clean documentation, and support consistent client communication. Our structure reduces cancellations, speeds up workflows, and keeps every case compliant and ready for provider or attorney review.
High-Conversion Intake Specialists
We handle client screening, qualification, and documentation with accuracy and empathy. Our intake approach improves conversion rates, reduces drop-offs, and creates a smooth onboarding experience for both clinics and legal practices..
A 4-Step Solution
Step 1 — Fill out our intake form (what we’ll ask)
You’ll provide basic contact and company information, along with a brief overview of your industry, team size, products or services, and any areas where you’d like help.
You’ll also indicate the types of tasks or services you want assistance with, such as administrative work, customer service, or social media management, and share any tools or software your VA should be familiar with.
Next, you’ll specify your preferred schedule, including part-time or full-time support, the number of hours per week (20–48), and whether you need weekly, bi-weekly, or monthly assistance. At this stage, all arrangements are professional and include one advance payment, which secures the schedule and provides assurance for both you and the VA/QA, ensuring a smooth and reliable collaboration.
You’ll also share your budget range and describe the main goals you want to achieve by working with a VA, such as saving time, improving operations, or increasing sales.
Finally, you’ll let us know who will approve the hire, your desired start date, and any optional attachments or notes to help us better understand your needs.
Step 2 — Initial Video Meeting
After we receive your completed intake form, we’ll schedule an initial video meeting to review your information, confirm your needs, and finalize all details. This meeting gives you the opportunity to ask questions, clarify expectations, and ensure everything is aligned before we move forward with matching you to the right VA or QA
Step 3 — Candidate Selection & Final Interview
Once your initial meeting is complete, we carefully review your requirements and select the most suitable VA or QA from our vetted talent pool. All our professionals have been pre-screened and confirmed to meet high standards of skill and reliability. You will then have a final interview with your selected profiles, allowing you to choose the candidate that best fits your needs.
Step 4 — Contract & Onboarding
After you select your VA or QA, we proceed with the sub-contract and provide all the details for the start of your engagement. This includes a clear outline of duties, a structured training period for the VA, and guidance to ensure a smooth transition. You can work freely with your assigned VA without micromanagement, while we handle performance tracking, payroll, and all payment transactions as the contractor, giving you peace of mind and professional support throughout the process.
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Aldin transformed our case management process...
Working with Aldin’s team was a game-changer. Our admin tasks were scattered, deadlines were missed, and tracking progress was a constant headache. After bringing them on, everything became organized, communication is seamless, and our team actually feels on top of our workload. The time and stress we saved are invaluable — it’s like having a professional extension of our team without the chaos.
— Taryn Christensen, Union Law Partners PLLC | Tort Law
Specialties We Support
Gastroenterology
We assist clinics specializing in digestive health by streamlining patient intake, managing records, coordinating referrals, and supporting smooth communication between providers and patients.
Orthopedic
We support orthopedic practices by managing patient intake, organizing imaging and treatment details, coordinating follow-ups, and ensuring clear communication throughout the recovery process.
Ophthalmology
We assist eye-care practices by streamlining patient intake, managing exam and procedure records, coordinating referrals, and ensuring smooth communication for improved patient outcomes
Urology
We assist urology practices by organizing diagnostic testing, coordinating follow-ups, and maintaining clear communication with patients.
We Support All Medical Specialties
Are you a specialist looking for professional support for your clinic or patients? We cover all areas and offer bilingual (English–Spanish) services. Reach out today to see how we can help you streamline your practice.